Profile summary

Experienced Sales Executive with 5 years of experience across 2 organizations, including GCC experience. Proficient in retail operations, customer service, and inventory monitoring. Skilled in schedule coordination, cash handling, and maintaining safety standards. Committed to delivering reliable service and supporting daily operational workflows.

Career highlights

Retail Operations and Customer Service: Managed front-line customer service and daily retail operations at Al Noor Bakery, overseeing cash handling, inventory monitoring, and product display standards.

Operations Supervision and Scheduling: Directed worker performance, maintained safety standards, and coordinated schedules across departments at Al Noor Bakery during the 2021 to 2023 period.

Staff Training and Workflow Management: Trained new workers on safety requirements and work methods while collaborating with logistics and engineering departments to resolve workflow issues.

Key skills

ProfessionalHigh communication skills Lead Generation Client Relationship Management Sales Forecasting Negotiation Skills Computer & Microsoft Office Development skills Working under pressure Hard working Responsible skills Ability to work with a team Retail Operations Customer Service Inventory Monitoring Schedule Coordination Cash Handling Safety Standards Product Display Project Progress Reporting

Professional experience

Sales ExecutiveJan 2021 - Present
Al Noor BakeryAl Ain, UAE

Coordinates front-line customer service and daily retail workflows, overseeing cash handling procedures, inventory monitoring routines, and product display standards for Al Noor Bakery.

  • Processed cash and card payments through the point of sale system.
  • Monitored stock levels and reported low inventory to the management team.
  • Packages bakery items to preserve product quality.
  • Maintained a clean and organized sales floor.
  • Collaborated with bakery staff to verify daily product availability.
Workers SupervisorJan 2021 - Jan 2023
Al Noor BakeryAl Ain, UAE

Managed daily operations and directed worker performance while maintaining safety standards. Coordinated schedules across departments and reported project progress directly to engineering management.

  • Trained new workers on safety requirements and work methods to establish baseline operational performance.
  • Collaborated with logistics and engineering departments to resolve workflow issues immediately.
  • Prepared and submitted daily work progress reports to management.
Trainee
Khartoum Bank

One month of training in Khartoum Bank.

Education

BachelorJan 2020
AlZaiem Al-Azhary University, Sudan

Economics and Management Science

Mini MasterJan 2020

Economics and Management Science

Certifications

SMACC CertificateSMACC2021-01-01T00:00:00.000Z
Electronic Accounting2021-01-01T00:00:00.000Z
ICDL Certificate2020-01-01T00:00:00.000Z
Human Resources2024-01-01T00:00:00.000Z
IOSH2025-01-01T00:00:00.000Z

Languages

Arabic · Native

English · Professional